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Policy

BOOKING POLICY

  • 1-hour minimum required for ALL sessions.
  • Hourly rates apply to all sessions.
  • All session start times must be between 10am at the earliest  and 2am at the latest.
  • Booking available by appointment only, we do not accept WALK-INS.
  • Bookings must be made a minimum of 4 hours in advance, but to ensure room and engineer availablity it is recommended to book your sessions about 3-5 days in advance.
  • Sessions are not considered BOOKED until deposit is made or PO received.
  • Sessions are billed from the officially booked start time, not from when clients arrive.  If you arrive an hour late, that does not mean you will be able to run an hour past the session end time at no extra charge.

CANCELATION POLICY

  • We do not give refunds on studio time booked, but will instead credit you for future bookings.
  • Sessions cancelled within 24-hours before the officially booked start time will be credited, and will be able to be re-booked at any available future time without any penalty.
  • Sessions cancelled in less than 24-hoursbefore the officially booked start time will forfeit the deposit.

Payment Policy

  • 50% deposit required for all bookings(unless told otherwise).
  • Major label PO‘s accepted.
  • We accept cashPayPal, and credit cards by phone (Visa, MasterCard, American Express).
  • Please note that due to recent fraudulent activity,  credit cards by phone will need to be confirmed at the beginning of sessions.  We will need to see the credit card in person, along with the driver’s license of the owner, and obtain a signature accepting the charges.  The owner of the credit card must be present.

Mixing & Mastering

  • Mixing and mastering services**are not initially included**in recording sessions. These are**separate processes**so please include mixing and mastering time when booking.
  • Mixing and mastering sessions can be in session or**unattended**.Out of session mixing and mastering typically has a**3-5 day turnaround**, but may vary based on current workload.

Plan Discounts

Check our New and Specials page for current discounts and specials available!